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Stepping Beyond: Customer Service
Start Date: 1/14/2019Start Time: 2:00 PM
End Date: 1/14/2019End Time: 3:30 PM

Event Description:

Stepping Beyond: SJSU Customer Service Training will review the components of customer service and will give participants an opportunity to step out of their shoes and into those of their customer. They will learn about "stepping beyond" customer's expectations to create a culture of helping and caring on campus.

Course: Stepping Beyond: Customer Service

Course Number: Course number TRCR60  Session #0018

Date: Monday, January 14, 2019

Time: 2:00 pm - 3:30 pm

Location: Clark Hall 547

Presented by: University Personnel


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Steps to Enroll

Log into one.SJSU and click the Enroll in Training Classes (Employees) tile.

If you don’t see the tile, enter Training in the search bar and select it from the results.

Once on the page Click Search by Course Number Enter the course number TRCR60 (case sensitive) and click Search Click View Available Session(s) Click the Session Number 0018 Click Enroll


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