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(Cancelled)HR 101 - Customer Service Skills I
Start Date: 8/23/2012Start Time: 9:00 AM
End Date: 8/23/2012End Time: 12:00 PM

Event Description
This half-day workshop will provide participants the tools they need to turn potentially difficult situations into successful interactions. We will identify common customer expectations, behaviors that constitute good service, practice effective listening skills, and practice problem solving. * Learners must be able to attend the entire workshop to receive credit. Who Should Attend: Any Faculty, Staff, and/or current SJSU working Student Assistants. To register please visit:http://www.sjsu.edu/hr/odt/training/hr_101_courses/
Location Information:
SJSU Main Campus - Clark Hall
Room: 547
Contact Information:
Name: Sheena Kumar
Phone: (408) 924-2138
Email: Sheena.kumar@sjsu.edu

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